HCGDiet.com policies, terms, privacy, legal, etc.
Shipping & Delivery
Shipping is Fast and FREE on all orders of $50 or more. Domestic orders will arrive in 3-7 business days from the time the order was placed. For domestic orders we also offer EXPRESS 2-3 business day shipping. All express orders will require the customer to be present for a signature at time of delivery.
Orders with destinations outside the U.S. will arrive in 7-21 business days, depending on customs, from the time the order was placed. All orders shipped outside the US will incur an additional shipping charge. All orders that are subject to dues or customs are the receiver’s responsibility.
We now offer UPS Next Business Day Air. This is for domestic orders only. Guarantee delivery, next business day after processing. UPS does not delivery on the weekends or most holidays. UPS does not deliver to PO boxes. All disputes regarding ship times are to be disputed with UPS directly.
For our military customers, all packages must go through the United States Postal Services, standard priority shipping. The APO or FPO packages can not be delivered through USPS EXPRESS or UPS.
For custom orders, questions, or special circumstances please call us at 1-877-485-1030.
Credit Card Usage
American Express users: You will need to be present at time of delivery for signature.
We make shipping simple. You get free shipping on all domestic orders which total $50 or more.
Just because shipping is free doesn't mean it should take a long time. We know you will want to start the HCG Diet right away, so we make every effort to process your order quickly. When you order from HCGDiet.com, you can expect to receive your order within 2-7 business days.
Express shipping is available for an additional charge. A signature is required at the time of delivery for express shipments.
We ship anywhere in the world! All international orders are shipped express. The average shipping/customs process takes 7-21 business days. International customers are responsible for duties, taxes, and other associated fees.
Privacy & Security
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Returns & Replacements
We are confident in the quality and safety of our product and trust that those persons purchasing Sublingual HCG from us know what they are buying. The Hcg Formula sold at HcgDiet.com is a unique formula. It is not meant to treat any kind of disease.
We do not offer refunds for opened or damaged products. We do not offer exchanges. If an order comes back to us within 30 days, for any reason international or domestic, of the purchase date, sealed and undamaged, we offer a partial refund. A 20 percent handling and restocking fee will be retained upon refunding.
We recommend returning your orders through a form of delivery that can be traced (e.g., UPS), and we require that returned products be received within thirty (30) days from the purchase date.
All shipping or courier costs for returned products will be borne solely by the customer unless otherwise prohibited by law. Any damage or loss that occurs to returned products during shipping will be the responsibility of the customer. Should the product arrive at HCGDiet.com damaged (thereby rendering it non-resalable), we will reject the shipment. Partial returns will not be accepted or refunded.
At the discretion of HCGDiet.com, products may be exchanged if the products are damaged in shipment.
Canceled orders: All canceled orders are subject to a 20% handling, and restocking fee.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
The information provided by HCGDiet.com is not intended to treat or cure any disease or to offer any specific diagnosis to any individual. The information provided by HCGDiet.com is offered as-is, without warranty and the reader assumes all risks from using the information or products sold herein. HCGDiet.com disclaims any and all liability from the information provided and all information, including health, medical, physiological or other. The HCGDiet.com web site is not intended as a replacement for professional consolation with qualified practitioners. In no way imaginable should the information found on HCGDiet.com be substituted for the services of a physician, a health provider, or any trained health professional. Information contained in this site is for informational use only. Our policy does not allow medical advice of any kind, these concerns should be addressed and discussed with your physician, health caretaker, or registered dietician.
In no event shall HCGDiet.com or any of it's officers, employees, agents or representatives be liable for special, incidental or consequential damages, whether purchaser's claim in contract, negligence, strict liability or otherwise. In consideration of the sale of product to purchaser, the purchaser agrees to indemnify and hold HCGDiet.com or any of it's officers, employees, agents, or representatives harmless from any and all claims, expenses, losses and liability of any nature whatsoever arising out of purchaser's handling and/or use of HCG products, whether used alone or in combination with any other product. Please consult your doctor to make sure you are in good health before beginning any diet.
HCGDiet.com believes the information provided on the web site to be accurate but is not responsible for typographical or other errors. Changes may be made at any time without prior notice.
Triu Naturals, LLC or one of its agents may contact customers regarding their product purchases.